Conditions of car rental
Required documents for car rental
- valid ID card or passport
- valid driver license ( for categories where required)
- valid third document (insurance card, kredit card, budget account)
- valid printout from the Companies Register
- valid ID card and driver license of the person who will drive the car
- contract of car rental has to be signed by the company executive
Payment conditions :
In case of payment in cash the client pays the rent fee for car rental and a refundable deposit. The amount of the deposit depends on type of a car. This deposit will be refunded to the client in full amount when the car is returned undamaged. If you prefer to pay by your credit card, you will pay the rental fee for car rental and the refundable deposit will be held on your credit card (the refundable deposit is not possible to pay with VISA ELEKTRON and MAESTRO card). When the car is returned undamaged, the deposit will be released .
The opening hurs of our comapny is 365 days a years, during work days from 8.00-20.00 , during weekends and holidays from 10.00-18.00, during other time after individual agreement. All the the prices in our price list are final, including unlimited kilometers, full insurance cover in European Union, winter and summer tires, Slovak highway fee, full repair service and maintance of the vehicle. There are no aditional (hidden) fees charged.
Is the car available ALSO at the airport?
Yes. The car will be at your disposal at the airport where we are ready to consign it directly (VIDEO). The representative of our company will be waiting for you also in case of your delayed flight. The other option is that our representative will pick you up at the airport, drive you to our main office where you do all the paper work and get the vehicle (VIDEO).
Is it possible to pick up the car out of opening hours?
Yes, after mutual or email agreement it is possible to take it over also out of opening hours. The car is availabe during weekdays from 8.00 to 20.00, at weekends from 10.00 to 18.00, out of these working hours for the extra charge amounting to Eur 15,- ( VAT included ).
What is the price of the car rental?
You can find our current price list at our website under Price List . The price of car rental for a day is formulated for a 24 hours. The price is determined in dependence on the length of rental – basically the longer the rental period, the lower price. All cars at a short-term rental have limited number of kilometres for 300km/day, while at a long-term rental the number of kilometres is limited to 5000 km/ month. The car may be reserved by phone at +421 902 181 100 or you can fill in the online order form.
What are the payment conditions?
In case of payment in cash, the client pays the rent fee for car rental and a refundable deposit. The amount of the deposit depends on type of a car. This deposit will be refunded to the client in full amount when the car is returned undamaged. If you prefer to pay by your credit card, you will pay the rent fee for car rental and the refundable deposit will be held on your credit card. When the car is returned undamaged, the deposit will be released .
Is the rented car inssured?
All our cars are fully covered both with collision and statutory insurance for all Europe. In case of a traffic accident, it is necessary to call the police and immediately to contact our company. If there is evidence that the the driver was intoxicated or under the influence of drugs, all damages concerning the rented car are going to the client´s own account.
HOW TO PROCEED IN CASE OF A TRAFFIC ACCIDENT?
In case of the traffic accident, it is necessary to call the police and then contact our company. Without police report the insurance company can refuse to refund the damage. In case of traffic guiltless accident or vehicle malfunction, our company will provide you a free vehicle replacement. For any troubles on the road we provide (as the only car rental company in Slovakia) 24/7 nonstop customer service (VIDEO).
Can we also drive the car abroad?
Yes, but prior to driving abroad you have to notice the car renter that you are going to leave the territory of the Slovak Republic. You can drive the car throughout Europe, except from : The Ukraine, Romania, Albania, Serbia.
CONTROLs on the dashboard, how to identify them?
Our modern vehicles are technically more and more advanced and have an increasing number or electronic systems as well as growing number of warning/information control lights. The control lights are divided into three groups: green, orange and red. Green ones are usually just informative controls. In case of orange ones, usually the vehicle is asking for something, for example to add oil or windshield fluid. A red control light signalizes a critical defect, when it is necessary to stop the drive immediately, turn off the engine and contact our 24/7 customer service (VIDEO) in order to prevent further damage. You can find an overview of all the control lights HERE.